Privacy & Data Protection

Climate Asia Pte Ltd strides to be the driving force behind the positive environmental and social changes globally. We are dedicated to support our partners in developing an environmentally sustainable design and construction of buildings and the built environment. In the process, Climate Asia Pte Ltd strongly promulgates the three Es of a Conservation Economy: Equity, Ecology and Economy.

Climate Asia Pte Ltd is recognised as a ‘Data Controller’, an organisation that collects and processes personal information about you. This privacy notice is compliant with the Singapore Personal Data Protection Act 2012.

Our company is committed to operating transparently thus pointing out all the ways and means it gathers data and is dedicated to protecting your personal information.

Ownership

We collect information from you when you contact us from our website, register for our events, fill out any forms/surveys by us, send us an email, or any other forms of communication.

What data do we collect?

The personal data we collect serves to help us maintain our essential operations such as delivering our products and services, contacting our customers, meeting our legal obligations, processing financial transactions, it is necessary to protect individuals from harm or injury etc.

We will not pass any personal data on to third parties, other than those who either process information on our behalf, or because of a legal requirement, and will only do so, after we have ensured that adequate organisational and technical measures are in place to protect the data.

We will not disclose any information that you provide to us, to anyone else without your permission, except in situations where disclosure is required by law, or where we have good reason to believe that failing to share the information would put a person at risk.

We will only keep personal data in identifiable form as long as is necessary for the purposes for which it is collected, or where we have a legal obligation to do so. Once we no longer need personal data it shall be deleted or rendered permanently anonymous.

We may process your information overseas using web services that are hosted outside the Republic of Singapore, but only with data processing agreements that meet our obligations under the Singapore Personal Data Protection Act 2012.

What do we use your information for?

Any of the information collected may be used in one of the following ways:

Improve our website;
Process transactions;
Send periodic emails, and/or marketing and promotional materials;
Personalize your experience; and
Deal with complaints and Frequently Asked Questions by or about you and to investigate any misuse or alleged misuse of this website. We reserve the right to disclose the information we collect from you to law enforcement and government officials or other third parties, if required by law.

Legal basis for processing your personal information

There are a number of legal reasons why we need to collect and use your personal data. We do this in accordance with the Lawful basis for processing from the Singapore Personal Data Protection Act 2012.

If we process your information entirely from your ‘Consent’ (i.e. non-statutory service), you have the right to withdraw it any time. If you want to withdraw your consent, please contact info@climateasia.com.sg and tell us which service or products you are using so we can deal with your request.

Information sharing

We may, occasionally, need to share your information with third parties that provide services. These providers are obliged to keep your details securely and use them only to fulfil a justified need.

Relevant media (such as photographs and videos) taken during events hosted or attended by us may be published on our website or social media pages.

We may disclose information to other partners where it is necessary, either to comply with a legal obligation, or where permitted under the Singapore Personal Data Protection Act 2012 e.g., where the disclosure is necessary for the purposes of the prevention and/or detection of crime or fraud.

Where we need to disclose Special Category or confidential information such as medical details to other partners, we will do so only with your prior explicit consent or where we are legally required to.

Website

If you are a user with general public access, our website does not store or capture personal information, but merely logs a number called your IP address which is automatically recognised by the system. Further information on the matter can be found on our website privacy policy.

We sometimes place small data files on your computer. These are known as cookies and most websites do this. A cookie is a string of information that is sent by a web site and stored on your hard drive or temporarily in your computer’s memory. The information collected is used for the administration of the server and to improve the service provided by the web site. Cookies provide an audit trail of your browsing history, you can reject the use of cookies, but you may be asked for information again, e.g., to participate in a survey.

Further information and how to block cookies is located on our website cookie policy.

To learn more about cookies and how to manage them visit AboutCookies.org.

Do not call provisions

Climate Asia Pte Ltd is compliant with the Do not call registry provisions required by the Singapore Personal Data Protection Act 2012 set out in parts 9 and 9A.

How we protect your information

The information you provide will be protected by adequate organisational and technical measures, to ensure it can’t be seen by, accessed, or disclosed to anyone who shouldn’t.

We have a Data Management Policy and procedures that sets the rules that best protects the data subjects’ data. These define our commitments and responsibilities to your privacy and cover a range of information and technology security areas. We provide training to staff who handle personal information and treat it as a disciplinary matter if they misuse or do not look after your personal information properly.

Your acceptance of our Privacy Policy

By continuing to sign up for our events, browse and/or use our website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our personal data consent, govern our relationship with you and in relation use.

Your rights

The Singapore Personal Data Protection Act 2012 require Climate Asia Pte Ltd to ensure that any information we hold about you is correct. There may be situations where you find the information, we hold is no longer accurate and you have the right to have this corrected. You can also request how you want your data to be stored, processed, deleted and the right to object if you are being profiled.

If you have any questions or concerns don’t hesitate to contact our Compliance Officer or Data Protection Officer.

This policy will be reviewed no later than 2 years after it has been adopted.